Real Insurers, Real Results, Real ROI
See How Leading Insurance Companies Are Transforming Their Water Damage Claims with LeakBot
Discover verified case studies and success stories from insurance partners who have achieved measurable claims reduction, improved customer satisfaction, and substantial ROI through LeakBot’s integrated detect-and-repair service.
Independently Verified Results
Consumer Intelligence Research validates LeakBot's impact across multiple markets and customer segments
70%
Claims Cost Reduction (UK Model)
39%
Fewer Claims Frequency
50%
Lower Claim Severity
$146
Annual Savings Per Policy (US)
35%
Increase in Customer Retention
1 Month
Instant ROI in month 1
Success Stories from Leading Insurers
Discover how insurance companies of all sizes are achieving measurable results with LeakBot
Nationwide
Top 10 US Homeowners Insurer
“The results so far have been remarkable and this has led us to already expand the distribution of LeakBot to our customers in these 15 new states. Our ambition at Nationwide is for all of our customers to benefit from this type of Predict and Prevent technology.”
Mark Teets
Director Personal Lines Product Development
PURE Insurance
USA’s leading High Net Worth Homeowners’ Insurer
“We’re delighted to expand the LeakBot program… Water damage is the most common and costly cause of loss for our membership. Our partnership with Ondo gives eligible members a promising tool in the battle against water damage.”
Jack Willis
Head of Loss Prevention Solutions, PURE Insurance
Selective
A leading regional homeowners insurer known for excellent service
“We provide customized risk management solutions and actively seek innovations that help customers mitigate risk. LeakBot’s innovative technology can help our customers reduce the risk of water-related property damage.”
Allen Anderson
SVP Personal Lines, Selective Insurance
Länsförsäkringar
Sweden’s largest personal lines carrier
“Not only did we see a big cost saving for the LF Group, our customers really liked it — with high satisfaction scores, better retention, and even our first increase in new customer growth for five years.”
Andreas Falsted
Head of Property Claims, Länsförsäkringar
Hiscox
UK’s premier High Net Worth Insurer
“We were proud to be the first to market in the UK with LeakBot. The solution is great for our customers, and delivers for us – we can see the results in leaks identified and fixed and losses avoided.”
Bronek Masojada
Former Hiscox CEO
TopDanmark
A leading Danish insurer and pioneer in proactive home protection.
“Topdanmark customers have been benefiting from LeakBot for several year. LeakBot offers our customers the opportunity to reduce costs, both through a reduction in water usage and in preventing damage to their homes, whilst also helping to avoid escape of water claims. We’re proud to be continuing the roll out of this valued, innovative product.”
Rasmus Ruby-Johansen
COO & Head of Claims, TopDanmark
Consumer Intelligence Research Validates LeakBot’s Impact
The Largest Study to Date on IoT Leak Detection Technology
Research Overview
43,000
households across Europe and USA
230,000
device-years of data analyzed
3,116
statistically representative homes surveyed
5
countries, 10 insurance carriers studied
Key Findings
70%
reduction in water damage claims costs
50%
reduction in claim severity
39%
reduction in claim frequency
$146
annual savings per policy in US market
44%
average reduction in water damage claims spending
2.0%
baseline claims frequency across three countries
Consistent results across different markets
35%
more likely to stay with their insurer
+36
Net Promoter Score across all countries
39%
increased loyalty among customers who received alerts
55%
would recommend LeakBot to friends/family
Environmental Impact
Average leak flow rate:
Water saved per leak fixed annually:
20.6ml/min
10,843 liters
ROI Validation
Investment payback:
5 months
$11 billion
in potential savings across territories studied
“This wide ranging and robust research across multiple countries shows that LeakBot technology is consistent in reducing the frequency, severity and overall cost of water damage claims... Any carrier that is serious about reducing its household claims ratio should consider IoT devices such as LeakBot as a natural next step.”
Consumer Intelligence Research ReportIndependent Research Study
Proven Implementation Success
A predictable pathway to measurable results, validated across multiple insurance partners
Pilot Planning & Launch
Clip LeakBot onto the main water pipe in minutes. No tools or plumber needed – simple installation anyone can do without hassle.
- Initial customer communications
- First devices deployed to pilot group
- System integration testing
Early Results
First measurable improvements
- First leak detections and repairs
- Initial claims avoidance documented
- Customer feedback collection begins
Pilot Evaluation
Comprehensive results analysis
- ROI calculation and validation
- Customer satisfaction assessment
- Performance metrics review
Full Deployment
Scaled rollout across policy base
- Continuous optimization and improvement
- Full ROI realization
- Expanded customer communications
Ongoing Success
Sustained benefits and growth
- Sustained claims reduction
- Enhanced customer relationships
- Competitive advantage established
Delighting Customers While Reducing Claims
High customer satisfaction drives policy retention and enhances your brand reputation
94%
Overall Service Rating
94%
Would Recommend to Others
89%
Feel More Secure with Coverage
92%
Found Installation Easy
What Policyholders Are Saying

LeakBot
Fine company . Great technician
Great technician . Free service and comprehensive . Everybody should have a LeakBot.
Very pleased with the visit
Very pleased with the visit. The engineer was very informative and professional and explained everything that he was doing. He corrected the leak quickly and efficiently. Very satisfied.
Very satisfied with the resolution
The engineer, Daniel, was well informed, knew his product, completed his checks thoroughly. Very pleasant.
Professional and doggedly determined.
The engineer, Daniele, was dogged and determined to find the root cause of the leak. The rather obvious dripping ballcock valve in the loft was noted, but he pressed on to see if this was caused by an underlying leak elsewhere. It took him some time during which he remained affable and courteous as well as professional in his search for the leak. He eventually found a leak under the kitchen sink, replaced the faulty item and then checked the ballcock in the loft, which proved to have stopped dripping. A VERY impressive service and a great addition to ...
Excellent service
The guy was friendly, helpful & efficient He quickly diagnosed location of the leak(s). Replaced a dripping tap and a failing WC ball valve - at no cost to me. What's not to like?!
Impressed by Leakbot
We get the Leakbot service as part of our home insurance and it has warned us of leaks a couple of times. One we could fix ourselves but the other we couldn't identify and nor could our plumber. Leakbot sent out an engineer and he was very courteous and efficient. He had plenty of equipment including things like a thermal imaging sensor to look for leaks in the underfloor heating system and did a thorough survey of the house. With the equipment he had, he was able to pinpoint the leak which we could never have done ourselves. I ...
can't fault the service.....
can't fault the service...... very thorough and professional...... exceptionally friendly and knowledgable engineer...... and all included for free as part of my home insurance cover with nfu mutual i fear i may sound like an advert
Great Company
LeakBot detected a leak and they as we might we were unable to find it. Demis attended and after a thorough investigation he found and dealt with the problem. Very impressed with LeakBot, they are professional, courteous and reliable.
The plumber was very knowledgeable and…
The plumber was very knowledgeable and helpful.
LeakBot gives us peace of mind that our…
LeakBot gives us peace of mind that our more manual leak detectors don't. Technician Carl was prompt, communicative, incredibly helpful and knowledgeable.
Michael
Michael, the technician, was professional and friendly. He was knowledgeable and kept me informed along the way.
The technician that came was very…
The technician that came was very knowledgeable and was able to pinpoint where the excess draw of water was coming from as we had no actual active leak
Two plumbers came
Two plumbers came, set up their computer and connected it to the half bath and did a pressure test showing there was a leak. They checked out the bathrooms and found a tube spout in the main bathroom was dripping. They recommended I call the plumber, who had put in a new cartridge, to come back and repair it, most likely was an issue with its O-Rings. I called the plumber and he came to my home and replaced the defective O-Rings.
Great service
Leak it called me practice when their device detected a lead an I was unable to leave it. The technician was professional thorough and courteous. He was able to identify the leak which will subsequently be repaired.
Prompt and seemed very thorough
Prompt and seemed very thorough
The engineer was very knowledgeable and…
The engineer was very knowledgeable and effectively explained how the device works. He also had several really good suggestions on how to find leaks.
Tristan was extremely professional and…
Tristan was extremely professional and worked quickly and efficiently to find the leak and fix it. He is very pleasant and took great care.
Blaine was very knowledgable and…
Blaine was very knowledgable and professional. He did an excellent job and explained everything very clearly.
Robert was great
Robert was great. He was prompt, professional, explained every step of the process and made sure there was nothing else of concern.
Exceptional
Possibly the best quality service we have recieved from any service provider.....ever. The customer service representative booking our call was excellent. Polite, detailed and knoweldgeable. They explained everything super clearly and had an appointment booked within 4 days. The Engineer - Tom - was absolutely fantastic. He explained everything so clearly and went over an above to ensure everyting was checked and if anything needed replacing, it was done there and then. This is a superb service and highly recommend LeakBot.
Transform Your Customer Experience
Join the insurers who are using LeakBot to deliver exceptional customer value while reducing claims costs.
Industry-Leading Innovation
Recognized by leading authorities for our revolutionary approach to water leak detection technology
DIAmond Award, Digital Insurance Agenda (DIA) Amsterdam
LeakBot won the DIAmond Award at DIA Amsterdam in 2019
Insurance Times — “Breakthrough in IoT”
LeakBot won an Insurance Times award under the “Breakthrough in IoT” category
London Stock Exchange Green Economy Mark
Ondo InsurTech (LeakBot’s parent) received the Green Economy Mark for its contribution to the green economy through water-saving benefits.
Shortlisted — PLC Awards 2023 (Breakthrough of the Year)
Ondo InsurTech (and by extension LeakBot) was shortlisted for the Breakthrough of the Year award in 2023 at the PLC Awards.
Protect Homes & Reduce Claims Today
See how LeakBot can deliver measurable results for your insurance business
Input your portfolio data and see projected savings, implementation timeline, and success metrics specific to your business.
Input your portfolio data and see projected savings, implementation timeline, and success metrics specific to your business.
Transform Your Customer Experience
Our insurance team specializes in helping carriers implement LeakBot successfully. Get expert guidance tailored to your business needs.
Disclaimer: Results shown are based on verified data from LeakBot insurance partners. Individual results may vary based on portfolio composition, geographic factors, and implementation approach. Claims reduction percentages and ROI figures represent averages across multiple partners over 12-month periods. Customer satisfaction scores are based on independent surveys conducted by third-party research firms. LeakBot partners with insurers to deliver proven water damage prevention solutions that reduce claims costs while improving customer experience and retention.



