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LeakBot Support Centre

Our support centre contains popular support videos and answers to the most common questions we get asked about LeakBot. Get help when you need it.

Popular Support Videos

Quick video guides to help you get the most out of your LeakBot device

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Our FAQs

Our top FAQs are below, just click on one of the five buttons to see questions about a specific topic, then click on a question to see the answer.

How do I register LeakBot?

What operating systems are compatible with LeakBot App?

What's my LeakBot I.D. and where do I find it?

Where do I install LeakBot?

How do I find my internal mains water supply pipe?

What happens, if I install LeakBot on the wrong pipe?

Can LeakBot be installed onto different size water pipes?

What if I can't install my LeakBot?

How do I create a LeakBot account?

Can I have multiple LeakBot devices on one account?

How do I change my account details?

What if I forget my password?

Can I share access to my LeakBot with family members?

What should I do when I receive a leak alert?

Why am I getting false alerts?

How quickly will I receive an alert?

Can I customize alert settings?

What if I don't receive alerts?

How do I book a repair?

Is the repair service really free?

How quickly can an engineer visit?

Do I need to be present for the repair?

What if I don't receive alerts?

How does LeakBot detect leaks?

Will LeakBot work if my WiFi goes down?

How long does the battery last?

Is my data secure?

Can LeakBot detect all types of leaks?

What if I move house?

Contact Support

Need help? Our expert support team is here to assist you with any questions about your LeakBot device.

Get in Touch

Live Chat

Available 9am-5.30pm

Email Support

support@leakbot.io

Support Hours

Name(Required)

We typically respond within 24 hours during business days.

Trusted by Leading Insurers

LeakBot is helping insurance companies and homeowners across the UK prevent water damage and reduce claims.