Real Insurers, Real Results, Real ROI
See How Leading Insurance Companies Are Transforming Their Water Damage Claims with LeakBot
Discover verified case studies and success stories from insurance partners who have achieved measurable claims reduction, improved customer satisfaction, and substantial ROI through LeakBot’s integrated detect-and-repair service.
Independently Verified Results
Consumer Intelligence Research validates LeakBot's impact across multiple markets and customer segments
70%
Claims Cost Reduction (UK Model)
39%
Fewer Claims Frequency
50%
Lower Claim Severity
$146
Annual Savings Per Policy (US)
35%
Increase in Customer Retention
1 Month
Instant ROI in month 1
Success Stories from Leading Insurers
Discover how insurance companies of all sizes are achieving measurable results with LeakBot
Nationwide
Top 10 US Homeowners Insurer
“The results so far have been remarkable and this has led us to already expand the distribution of LeakBot to our customers in these 15 new states. Our ambition at Nationwide is for all of our customers to benefit from this type of Predict and Prevent technology.”
Mark Teets
Director Personal Lines Product Development
PURE Insurance
USA’s leading High Net Worth Homeowners’ Insurer
“We’re delighted to expand the LeakBot program… Water damage is the most common and costly cause of loss for our membership. Our partnership with Ondo gives eligible members a promising tool in the battle against water damage.”
Jack Willis
Head of Loss Prevention Solutions, PURE Insurance
Selective
A leading regional homeowners insurer known for excellent service
“We provide customized risk management solutions and actively seek innovations that help customers mitigate risk. LeakBot’s innovative technology can help our customers reduce the risk of water-related property damage.”
Allen Anderson
SVP Personal Lines, Selective Insurance
Länsförsäkringar
Sweden’s largest personal lines carrier
“Not only did we see a big cost saving for the LF Group, our customers really liked it — with high satisfaction scores, better retention, and even our first increase in new customer growth for five years.”
Andreas Falsted
Head of Property Claims, Länsförsäkringar
Hiscox
UK’s premier High Net Worth Insurer
“We were proud to be the first to market in the UK with LeakBot. The solution is great for our customers, and delivers for us – we can see the results in leaks identified and fixed and losses avoided.”
Bronek Masojada
Former Hiscox CEO
TopDanmark
A leading Danish insurer and pioneer in proactive home protection.
“Topdanmark customers have been benefiting from LeakBot for several year. LeakBot offers our customers the opportunity to reduce costs, both through a reduction in water usage and in preventing damage to their homes, whilst also helping to avoid escape of water claims. We’re proud to be continuing the roll out of this valued, innovative product.”
Rasmus Ruby-Johansen
COO & Head of Claims, TopDanmark
Consumer Intelligence Research Validates LeakBot’s Impact
The Largest Study to Date on IoT Leak Detection Technology
Research Overview
43,000
households across Europe and USA
230,000
device-years of data analyzed
3,116
statistically representative homes surveyed
5
countries, 10 insurance carriers studied
Key Findings
70%
reduction in water damage claims costs
50%
reduction in claim severity
39%
reduction in claim frequency
$146
annual savings per policy in US market
44%
average reduction in water damage claims spending
2.0%
baseline claims frequency across three countries
Consistent results across different markets
35%
more likely to stay with their insurer
+36
Net Promoter Score across all countries
39%
increased loyalty among customers who received alerts
55%
would recommend LeakBot to friends/family
Environmental Impact
Average leak flow rate:
Water saved per leak fixed annually:
20.6ml/min
10,843 liters
ROI Validation
Investment payback:
5 months
$11 billion
in potential savings across territories studied
“This wide ranging and robust research across multiple countries shows that LeakBot technology is consistent in reducing the frequency, severity and overall cost of water damage claims... Any carrier that is serious about reducing its household claims ratio should consider IoT devices such as LeakBot as a natural next step.”
Consumer Intelligence Research ReportIndependent Research Study
Proven Implementation Success
A predictable pathway to measurable results, validated across multiple insurance partners
Pilot Planning & Launch
Clip LeakBot onto the main water pipe in minutes. No tools or plumber needed – simple installation anyone can do without hassle.
- Initial customer communications
- First devices deployed to pilot group
- System integration testing
Early Results
First measurable improvements
- First leak detections and repairs
- Initial claims avoidance documented
- Customer feedback collection begins
Pilot Evaluation
Comprehensive results analysis
- ROI calculation and validation
- Customer satisfaction assessment
- Performance metrics review
Full Deployment
Scaled rollout across policy base
- Continuous optimization and improvement
- Full ROI realization
- Expanded customer communications
Ongoing Success
Sustained benefits and growth
- Sustained claims reduction
- Enhanced customer relationships
- Competitive advantage established
Delighting Customers While Reducing Claims
High customer satisfaction drives policy retention and enhances your brand reputation
94%
Overall Service Rating
94%
Would Recommend to Others
89%
Feel More Secure with Coverage
92%
Found Installation Easy
What Policyholders Are Saying
LeakBot
2,396 Reviews
Add Your Review
Very easy to organise and great
Very easy to organise and great, friendly service from our engineer.
Efficiently and professional.
Efficiently and professional.
Great LeakBot experience
Robert was excellent. Very professional and explained what he found along the way. He did find the ultimate leak in our lower level bath/shower. He explained what it probably was and was able to replace the cartridge this morning with the assistance of a friend.
A professional job from start to…
A professional job from start to finish. Easy to book the plumbers visit, a thorough system check and leaks quickly fixed followed by a system pressure check.
The whole experience was straight…
The whole experience was straight forward. The engineer, Tom, who came out to help is was a delight. He explained everything & what he was doing. The leak was found quickly.
Very nice and knowledgeable technician.
Very nice and knowledgeable technician.
He was professional and helpful.
He was professional and helpful.
Excellent service
Excellent service. Very minor leak located and fixed. Comprehensive check of entire plumbing system.
Good device combined with excellent…
Good device combined with excellent service
Everything went very well.
Everything went very well.
Absolutely excellent
He arrived exactly on time, quickly set up the equipment and sorted out the leak even though it was only 0.4ml per minute. A fiddle to work inside the toilet cistern but he fixed it.
Timely
Timely, friendly
Very personable and knowledgeable …
Very personable and knowledgeable Instilled total confidence in our interaction.
Organised one of their engineers to…
Organised one of their engineers to come out to our house. He was very thorough and soon detected the leak. Fixed within half an hour and rest of system checked.
Tom - the fixer of all leaks
Tom - What a lovely man you are, you was very respectful explained everything you did - and a genius in your role. LeakBot you are very lucky to have such a wicked team member
The repairman was very nice and thoughtful
The repairman was very nice, thoughtful, and clearly explained what he was doing.
On time and very considerate. Very thorough.
On time and very considerate.
Jesus the tech was AMAZING
Jesus the tech was AMAZING! He walked me through all he was doing and explained everything. He was very respectful and personable. I’d gladly hire him again and again! GREAT employee!
It was fine
It was fine. No issues
The chap was very helpful and tested…
The chap was very helpful and tested the system and found the leak, outside not in.
Transform Your Customer Experience
Join the insurers who are using LeakBot to deliver exceptional customer value while reducing claims costs.
Industry-Leading Innovation
Recognized by leading authorities for our revolutionary approach to water leak detection technology
DIAmond Award, Digital Insurance Agenda (DIA) Amsterdam
LeakBot won the DIAmond Award at DIA Amsterdam in 2019
Insurance Times — “Breakthrough in IoT”
LeakBot won an Insurance Times award under the “Breakthrough in IoT” category
London Stock Exchange Green Economy Mark
Ondo InsurTech (LeakBot’s parent) received the Green Economy Mark for its contribution to the green economy through water-saving benefits.
Shortlisted — PLC Awards 2023 (Breakthrough of the Year)
Ondo InsurTech (and by extension LeakBot) was shortlisted for the Breakthrough of the Year award in 2023 at the PLC Awards.
Protect Homes & Reduce Claims Today
See how LeakBot can deliver measurable results for your insurance business
Input your portfolio data and see projected savings, implementation timeline, and success metrics specific to your business.
Input your portfolio data and see projected savings, implementation timeline, and success metrics specific to your business.
Transform Your Customer Experience
Our insurance team specializes in helping carriers implement LeakBot successfully. Get expert guidance tailored to your business needs.
Disclaimer: Results shown are based on verified data from LeakBot insurance partners. Individual results may vary based on portfolio composition, geographic factors, and implementation approach. Claims reduction percentages and ROI figures represent averages across multiple partners over 12-month periods. Customer satisfaction scores are based on independent surveys conducted by third-party research firms. LeakBot partners with insurers to deliver proven water damage prevention solutions that reduce claims costs while improving customer experience and retention.
