Craig Foster
The Team Behind LeakBot
Industry veterans driving innovation in insurance technology and home protection
From scale-up leadership to insurance industry expertise, our team combines deep sector knowledge with operational excellence to deliver results for insurers and homeowners alike.
Leadership Excellence
Experienced leaders from insurance, technology, and operations driving innovation and delivering measurable results for our partners worldwide.
CEO
A mission-driven scale-up leader with deep experience at the intersection of insurance and technology. An ex Procter & Gamble brand manager, Craig created LeakBot in a skunkworks innovation lab for HomeServe and eventually led the spinout of LeakBot to create Ondo InsurTech PLC and now drives Ondo’s global expansion—aligning product, partners, and strategy to prevent water damage at scale.
Jim Strickland
GM North America
A growth operator with a track record of building insurer partnerships and an expert in the field of IOT for Insurers. Jim leads US expansion, translating LeakBot’s proven UK model into scalable success with American carriers—driving adoption, activation, and long-term claims value.
Helen Lonsdale
Director, Client Support Europe
Helen is a HomeServe veteran and ensures that every European LeakBot customer—whether insurer or homeowner—receives outstanding support. She drives high activation rates, fast issue resolution, and consistent service ROI, making LeakBot a dependable solution for insurers scaling across multiple markets.
Nick Lobban
Director of Operations
Nick makes the plumbing magic happen. From repair networks to customer service and support, he scales field operations that deliver real-world outcomes—fewer claims, happier homeowners, and higher insurer ROI.
Ross Boardman
Interim CTO
Ross is the architect behind LeakBot’s data infrastructure, AI tooling, and scalable tech stack. He ensures that LeakBot isn’t just a device—it’s an intelligent, insight-driven prevention platform.
Bruno Roy
Product Director
A product leader who brings the insurer and homeowner experience into every feature. Bruno’s focus on User Experience for homeowners and insurers alike ensures that LeakBot delivers value from install to intervention.
Kevin Withington
CFO
The financial strategist behind our SaaS-scale model. Kevin ensures tight unit economics, rigorous KPI tracking, and capital efficiency—so every LeakBot deployment delivers both cost savings and customer lifetime value.
Mark Wood
Chair
A seasoned insurance executive, previous CEO of Axa and Prudential – and visionary board leader. Mark’s experience guiding listed, regulated, and high-growth companies ensures strong governance and deep sector alignment as Ondo scales.
Building the Future of Insurance Technology
Our leadership team combines deep insurance industry expertise with proven scale-up experience, driving LeakBot's evolution from HomeServe innovation lab to global InsurTech leader.
From operational excellence to financial strategy, technology innovation to customer success, each leader brings specialized knowledge that translates into measurable outcomes for our insurance partners and homeowner customers.
With backgrounds spanning P&G brand management, HomeServe operations, insurance executive leadership, and high-growth technology companies, we deliver both strategic vision and hands-on execution.
Mission-Driven Leadership
Aligning product, partnerships, and strategy to prevent water damage at global scale
Proven Track Record
Delivering 70% claims reduction and measurable ROI for 23+ insurance partners
Global Expansion
Successfully scaling from UK innovation to US market entry and beyond
Operational Excellence
From device installation to claims prevention – executing at scale with precision
Leadership Results: Under this leadership team, LeakBot has achieved partnerships with 23 insurance carriers, delivered 70% claims reduction validation, and successfully completed the first InsurTech IPO in London as Ondo InsurTech PLC (LSE:ONDO).
