Welcome to LeakBot Ltd, which is part of\u00a0 Ondo Insurtech Plc, <\/span>Ondo Insurtech Plc, Level 2, 8 Bishopsgate, London, EC2N 4BQ.<\/span>.\u00a0 LeakBot Ltd believes it is important to protect your personal data and as such, we are committed to making sure you receive the service you expect while ensuring we protect your privacy.<\/span><\/p>\n In this notice you\u2019ll discover exactly what information we collect from you and how we then use this to deliver our services, as well as your rights. It might not be something you\u2019re interested in, but it\u2019s really important that we tell you about it. Please have a read and of course, let us know if you have any questions.<\/span><\/p>\n When you register your LeakBot Device (\u201cThe Device\u201d), we\u2019ll ask for certain basic information like your name, the address of where you\u2019re installing the device and your email address and mobile phone number. This information is used to personalise your LeakBot experience and so that LeakBot can alert you if it locates a leak at your property or you need our help to arrange a repair.<\/span><\/p>\n We may also ask for or collect additional information to ensure the device can operate effectively or if your delivery address is different to the address where the device will be installed.<\/span><\/p>\n Examples of the types of personal information we usually collect are:<\/span><\/p>\n (Please note that this is not an exhaustive list).<\/span><\/p>\n When you have installed your device, it will collect data relating to water usage, water temperature and air temperature in order to detect leaks. If a leak is detected and you arrange for us to locate the leak and complete a repair, we will make a record of the work undertaken, which may include photographs of the leak located and repair completed.<\/span><\/p>\n We use the information we collect in the following ways:<\/span><\/p>\n We use the personal data you provide to us in order to perform our contract with you and to provide you with the products and\/or services that you have decided to purchase from us.<\/span><\/p>\n We would like to tell you about our products and services where we think that you may benefit from them.\u00a0 To do this, we may rely on your consent or our legitimate interests to use your personal data to send you information about our products and services which is based on your individual needs and requirements based on the information we hold about you.\u00a0 More information about this is set out in the \u201cWe\u2019ll always keep you in the loop\u201d section below.<\/span><\/p>\n We rely on your consent when using cookies to understand how visitors use the website, to help us make sure it is working properly and make improvements when we need to. We also rely on our legitimate interests to use \u2018strictly necessary\u2019 cookies, which are necessary for the website to work properly. You can read more details about how we use cookies and set your preferences by clicking the \u2018cookie preferences\u2019 link at the bottom of each webpage.<\/span><\/p>\n We maintain a record retention policy and schedule to make sure we keep a copy of your personal details for no longer than is necessary. We will process your data while you have a Leakbot device in order to be able to service it, in line with the purposes explained in this notice. We may also retain your data after your relationship has ended with us, in order to keep accurate records for tax and to handle any future complaints, in any event we will not keep a record of your data for more than 6 years.<\/span><\/p>\n Some of the data that we collect may be transferred to and stored at a destination outside the USA.\u00a0 We take all steps reasonably necessary to ensure that your data is treated in accordance with this privacy notice and applicable privacy laws.<\/span><\/p>\n We work with a number of carefully selected partners including insurance companies who introduce LeakBot to their customers.<\/span><\/p>\n Under these agreements we share certain information relating to the devices that have been offered\/sold to the customers they have introduced, including:<\/span><\/p>\n We respect your privacy. We do not share your data with any third parties for marketing purposes but on occasion and in addition to the above, we may pass your Information to a limited number of third parties for the following reasons:<\/span><\/p>\n For more information about how we may share your information and to opt out of the sharing of personal information please see the Your rights matter section within this Privacy Policy.<\/span><\/p>\n We will ask you to provide an email address during registration so that we can help you manage your device. This includes sending updates on any changes to the way LeakBot service works or providing information on additional services should LeakBot find a leak at your property.<\/span><\/p>\n Whenever we collect your personal information, we will give you the opportunity to let us know how you would like to hear from us in the future. We respect your privacy and promise not to inundate you with marketing messages but we also understand if you prefer not to receive such material.<\/span><\/p>\n You can change your preferences at any time by writing to us at the address provided in the \u2018Requesting access to\/amending personal information\u2019 section below or by contacting our customer service team on +1 302-966-9426. You will also find an unsubscribe link on the bottom of every marketing email we send.<\/span><\/p>\n It can take up to 30 days before you will stop receiving marketing material due to pre-planned or ongoing activity, we apologise for any inconvenience this may cause.<\/span><\/p>\n You may make a request to :<\/b><\/p>\n Know.<\/b>\u00a0You may request a copy of the personal information we have collected about you. If you would like to exercise this right, you can do so by completing a subject access request form using the following link <\/span>https:\/\/app.thecompliancespace.com\/subject-access-request-form\/f73b3cd0-fd09-4c98-b983-233a6633839b<\/span><\/a><\/p>\n In addition to providing you with the requested data we will also provide :<\/span><\/p>\n The categories of personal information collected .<\/span><\/p>\n The categories of sources from which your personal information was \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 collected.<\/span><\/p>\n The business purpose for which we collected your data.<\/span><\/p>\n If we refuse a rights request we will provide you with a reason why, along with the right to appeal any decision.\u00a0<\/span><\/p>\n Delete.<\/b>\u00a0You may request that we delete the personal information we have collected about you.<\/span><\/p>\n Correct.\u00a0<\/b>You may request to have inaccurate information about you corrected.<\/span><\/p>\n Opt-out of sharing for targeted ads.\u00a0<\/b>You may opt-out of our sharing certain personal information with other parties to provide analytics services and serve targeted ads on our behalf.<\/span><\/p>\n The California Consumer Privacy Act or \u201cCCPA\u201d (Cal. Civ. Code \u00a7 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.<\/span><\/p>\n <\/b>In the preceding 12 months, we have collected the following categories of personal information: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, internet and electronic network activity, geolocation data, audio and visual information, inferences drawn about your preferences, and other categories of personal data that relates to or is reasonably capable of being associated with you. For details about the precise data points we collect and the categories of sources of such collection, please see the <\/span>What information do we collect? <\/span>section above. We collect personal information for the business and commercial purposes described in the So, how do we use your information? section above. In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:<\/span><\/p>\n \u00a0<\/span><\/p>\n We will not discriminate against you if you exercise your rights under the CCPA.<\/span> If you\u2019d like to action any of your rights you can contact us directly via email: <\/span>DPO@istormsolutions.co.uk<\/span> or alternatively you can write to us at:<\/span><\/p>\n Data Protection Officer<\/span> Stratford-upon-Avon<\/span> We won\u2019t ever charge you for a copy of your personal data but we may ask you for proof of your identity before we disclose any information.\u00a0 If we receive your request from an authorized agent, we may ask for evidence that the request is being made by you, as described above, and that you have provided such agent with a certified power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.<\/span><\/p>\n Once we\u2019ve seen this, we\u2019ll send you a copy of the personal data we hold within 45 days. In addition, if you decide to move away from us for any reason, you can also request for your personal data to be transferred to a new provider on your behalf.<\/span><\/p>\n General Enquiries\/Data Controller<\/b><\/p>\n LeakBot Ltd<\/span> Leakbot\u2019s Representative in the European Union<\/b><\/p>\n If you do not live in the UK and want to contact us, in addition to the General Enquiries\/Data Controller information above, you can also contact our Representative in the European Union; Data Act \u2013 Legal Representative in the EU\u00a0<\/b><\/p>\nWhat information do we collect?<\/b><\/h3>\n
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So, how do we use your information?<\/b><\/h3>\n
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Keeping and storing your data<\/b><\/h3>\n
Sharing your data with third parties<\/b><\/h3>\n
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We\u2019ll always keep you in the loop<\/b><\/h3>\n
Your rights matter<\/b><\/h3>\n
Your California Privacy Rights<\/b>
\n<\/span><\/h3>\nCalifornia Consumer Privacy Act<\/b><\/h3>\n
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\n Category of Personal Information<\/span><\/td>\n Categories of Recipients<\/span><\/td>\n<\/tr>\n \n Identifiers<\/span><\/td>\n Between and among companies which are under common ownership with us; vendors, service providers and consultants that perform services on our behalf; companies which store and process data on our behalf; companies which perform data analytics for us; companies which help service and install our products; companies which help deliver and track our products that are ordered, replaced or repaired; companies which provide information to you about where to find or have installed our products and services; law firms; companies which send you information about products on our behalf; and companies which you have requested or authorized us to share your personal information with<\/span><\/td>\n<\/tr>\n \n Internet and electronic network activity information<\/span><\/td>\n Companies which store and process data on our behalf; companies which perform data analytics for us<\/span><\/td>\n<\/tr>\n \n Commercial information<\/span><\/td>\n Between and among companies which are under common ownership with us; vendors, service providers and consultants that perform services on our behalf; companies which store and process data on our behalf; companies which perform data analytics for us; companies which help service and install our products; companies which help deliver and track our products that are ordered, replaced or repaired; companies which provide information to you about where to find or have installed our products and services; law firms; companies which send you information about products on our behalf; and companies which you have requested or authorized us to share your personal information with<\/span><\/td>\n<\/tr>\n \n Audio and visual information (e.g., recorded customer service calls)<\/span><\/td>\n Companies which store and process data on our behalf<\/span><\/td>\n<\/tr>\n \n Demographic information<\/span><\/td>\n Vendors, service providers and consultants that perform services on our behalf; companies which store and process data on our behalf; companies which perform data analytics for us; companies which provide information to you about where to find or have installed our products and services; and companies which send to you information about products on our behalf<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
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\n<\/span>You are not required to pay any charge for exercising your rights. If you make a request, we have 45 days to respond to you.<\/span><\/p>\n
\n<\/span>iSTORM<\/span>
\n<\/span>10 John Street<\/span><\/p>\n
\n<\/span>CV37 6UB<\/span><\/p>\nContact us<\/b><\/h3>\n
\n<\/span>Level 2
\n<\/span>8 Bishopsgate
\n<\/span>London
\n<\/span>EC2N 4BQ<\/span>
\n<\/span>Email: <\/span>support@leakbot.io<\/span><\/a><\/p>\n
\n<\/span>EDPO (European Data Protection Office)
\n<\/span>Kungsbro Strand 29
\n<\/span>112 26 Stockholm
\n<\/span>Sweden
\n<\/span>EDPO\u2019s online request form: <\/span>https:\/\/edpo.com\/gdpr-data-request\/<\/span><\/a><\/p>\n